Customer Service Administrator

Delivery Administrator – Customer Experience Team
Location: Bury, Manchester 
Salary: £24,000 - £25,000 plus bonus & benefits 
 
We’re looking for a Delivery Administrator to join a growing Customer Experience team in a fast-paced, customer-centric energy supplier. You’ll play a key role supporting Service Delivery Coordinators with day-to-day admin tasks, helping to ensure smooth operations and excellent client service.
 
Key Responsibilities:

• Provide admin support to Service Delivery Coordinators
• Handle Change of Tenancies (COTs) within SLAs
• Assist in resolving billing issues and managing agent queries
• Maintain accurate system data and support reporting
• Contribute to aftersales support and internal coordination

What We’re Looking For:

• Highly organised and detail-oriented
• Strong communication and Excel/Outlook skills
• Self-motivated with a collaborative attitude
• Industry or account management experience (a bonus)

Perks & Benefits:

• 25 days holiday + annual bonus
• Flexible working hours and free parking
• Onsite gym and wellbeing support
• Regular social and team-building events

If you're looking to join a welcoming, supportive workplace where your contributions matter, this is a great opportunity to grow and thrive.